How do I buy

Buying without an account

At the moment, you can shop on our website without creating an account. After you have finished putting the products in the cart, you will need to enter your details.

Shopping cart

To buy products through the shopping cart you will have to make the appropriate selections for each product, then use the “Add to cart” button. . To complete your order you need to access your shopping cart, fill in your details and submit your order.
Orders with shipping can be delivered within the hours available at the time of order registration.

From your mobile

The products available on this site can also be bought on mobile.

Payment of products

Payment is made exclusively online by bank card, whether you opt for the delivery option or choose to pick up your order from our cakeshops. The payment platform is mobilpay.ro

Delivery

Personal pick-up from the bakery of products ordered online is free of charge,

This site is intended for information on the range of products offered and for online ordering.

Deliveries are made with special refrigerated transport machines, which are authorized by the authorized control institutions.

Delivery costs 10 lei for zone A (up to 10 km from our delivery point in Oradea, 14 Meziadului Street); 50 lei for zone B (up to 25 km from our delivery point in Oradea, 14 Meziadului Street) and free of charge if the value of your order exceeds 300 lei. For orders under 50 lei, we invite you to place your order with pick-up in any of SCALA Confectionery stores.

Deliveries are made daily, between 10:00 – 17:00, within the interval that you want. select it when placing your order. SCALA Confectionery’s delivery person will make one delivery attempt within the selected time slot. If you are not found at the address indicated or do not answer 2 phone calls and 1 sms, the delivery will be made to the SCALA COFETARIA on str. Meziadului, nr.14, Oradea, which we then invite you to pick up personally from our location. This will be announced by a text message. In the above situation, the transport fee, if any, will NOT be reimbursed, as the amount covers the driver’s initial travel.

Your order will be kept in our shop strictly within the validity period of the products. In case you do not show up to pick up the products, the order will be cancelled and its value will NOT be refundable.

If you have selected delivery at a time when our transport capacities are already fully booked, you will be contacted by a SCALA Confectionery operator for rescheduling at another time slot, the closest available.

If you do not agree with the rescheduling, the order will be cancelled and the money will be returned in full to your account within 5 working days.

In the case of days/periods with a very large number of orders, as well as those in which traffic or weather conditions hinder the delivery process, SCALA COFETARIA reserves the right to extend delivery times. For such delays that are beyond the company’s control or capabilities, the company cannot be held responsible.

Personal pick-up of products ordered online is free of charge, regardless of the amount of the order. No processing fee is charged in this case.

Your signature in the legal documents accompanying your order represents your acceptance. and order compliance. Please check the conformity of the order before signing. Subsequent complaints cannot be considered.

Returning products

According to the legislation in force, purchased food products can NOT be returned or replaced.

For orders and further information you can contact us at the phone number 0747.453.828/0359.459.730 or by e-mail at cofetariascalaiosia@gmail.com.